Poor customer service, false promises, pointless promotions, complex banking systems and so on – all the kinds of things this particular panda promised to remove from the equation. As of mid-2017, Royal Panda Casino is going stronger than ever before, suggesting they must be doing something right. And even today, the team responsible for Royal Panda Casino continues to push for the kind of industry-wide honesty and transparency that remains something of a rarity.
Play at Royal Panda
The first thing that jumps out about Royal Panda Casino is of course the big guy himself…the panda. Admittedly, you could say that this large and in-charge mascot comes close to being a little on the cheesy side, but he’s nonetheless proved to be a crowd pleaser over the years. The site as a whole is beautifully bright, quintessentially contemporary and designed in a way that’s an absolute breeze to navigate. There’s no option of downloading the casino software and nor does there need to be. The whole thing takes place via whichever browser you choose to use and the performance to be expected from Royal Panda Casino is nothing short of flawless.
The range of games on offer is nothing short of massive, with more than 300 different virtual slots, dozens of table games, an outstanding live dealer section and countless progressive jackpots. Rather than stick with just one leading developer, Royal Panda Casino delivers the goods from the likes of Microgaming, Evolution Gaming, NetEnt and many more besides. From blackjack to baccarat to poker to pontoon, Royal Panda Casino is a casino that focuses on both quality and quantity in equal measures.
Bonus and free spins
The primary bonus offer available at Royal Panda Casino is pretty much the same as you’d expect anywhere else. The only difference being that these guys keep things a little more realistic, when it comes to the kind of cash they hand out. There’s a welcome bonus available worth 100% of your first deposit, up to a sensible maximum of £100. This is governed by the usual wagering requirements of 35X, which is of course quite ridiculously steep, but is no different than anywhere else.
There are also reload bonuses available in the form of the weekly Bamboo Bonus, not to mention loyalty points for dedicated customers and plenty of on-going promotions, competitions and specials. For example, every time you land blackjack, you’re automatically entered into a prize draw for an extra £210 in your pocket. Wagering and terms apply.
Though it’s always going to be something of a crowd-splitter, Royal Panda Casino has decided to not release a dedicated mobile app. Instead, they simply offer a fantastic mobile website, which is compatible with pretty much every operating system and device going. Though it’s inevitable that some of the games from the desktop site can’t be imported to mobile, the vast majority of popular titles, table games and so on are readily available. The mobile user experience is nothing short of outstanding and makes Royal Panda Casino worth checking out in its own right.
Support & Payment options
One or the most important things that sets Royal Panda Casino apart from the competition is the standards of customer support provided. It’s not just the fact that the support team is so knowledgeable and pleasant to deal with, but also the way in which standards are so impressively consistent. Callbacks can be requested for maximum convenience, which in our experience prompted near-immediate responses – without the hassle of being put on hold. The team is available on a 24/7 basis and the Royal Panda Casino itself is packed with helpful, informative and responsible resources on various key subjects.
As for the payment options, there’s nothing particularly exceptional to write home about with Royal Panda Casino, but nor is there anything to complain about either. If banking using an eWallet, transactions are usually completed the same day. By contrast, credit and debit card withdrawals take approximately 3 to 5 working days to complete, which is a little on the slow side compared to some rival casinos. Nevertheless, all popular payment types are accepted, security is total and there are no charges whatsoever for the vast majority of transactions.
On the whole, it’s difficult not to give Royal Panda Casino full recommendation as while there may be one or two things that could stand to be at least slightly improved, they do pretty much everything else as good as or better than the current market leaders.
Whatever kind of gaming you’re into and whatever features/services you prioritise, it’s highly unlikely you’ll be disappointed with what’s on offer at Royal Panda Casino.